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FAQs

Frequently Asked Questions

 


If you have any questions that are not included below, feel free to contact us.

Do the prices include VAT?
What is the delivery charge?
Which areas do you deliver to in the UK?
Do you offer a supply and fit service?
How much overlap do I need to allow?
Who do I contact if I need more help?


Do the prices include VAT?

The prices are fully inclusive of VAT on all products.


What is the delivery charge?

All orders from £0-£50 are £9.95 delivery, orders over £50 - £200 are £13.50, orders over £250 have free delivery within the UK Mainland (excluding Scottish Highlands).

Which areas do you deliver to in the UK?

The delivery charges listed above cover the UK Mainland (excluding Scottish Highlands). For delivery to other areas please contact our Sales Team for an individual price on 0845 467 0178.

Do you offer a supply and fit service?

In certain circumstances we offer a supply and installation service. Although we do not provide an excavation and landscaping service, we can provide you with an experienced technician to provide you with on site guidance in relation to the fitting of your liner.

How much overlap do I need to allow?

It all depends on how generous the measurements are. The most reliable way of working out the sheet size required is to measure the maximum length and maximum width by going down the depth, across the base and back up to ground level (allowing extra to secure the liner). If you are in any doubt please select the next set width up and increase the length by approximately 1 metre. Our sales team will be happy to discuss this with you.


Who do I contact if I need more help?

Please call us on 0845 467 0178 and our staff will be more than happy to help. Or you can email us sales@ukwaterproofingsolutions.co.uk.

 

 

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